Personal Information Handling Policy

CONEXUSONE CO., LTD. (hereinafter referred to as the 'Company') regards your personal information as important and complies with the law on "Promotion of Information and Communications Network Utilization and Information Protection".

The company notifies you of the purpose and method of using the personal information provided by the customer and what measures are being taken to protect personal information through the personal information handling policy.

When the company amends the privacy statement policy, it will notify it through the website announcement (or individual notice).

ο This policy is effective from January 31, 2020.

■ Items of personal information collected
The company collects the following personal information for online inquiry.
  • [Online Contact]
    - Collected items : name, contact information, email, inquiry, etc.
■ Purpose of collecting and using personal information
The company uses the collected personal information for the following purposes.
Inquiries/answers regarding service provision and contract provision.
■ Retention and use period of personal information
In principle, after the purpose of collecting and using personal information is achieved, the information is destroyed right away. However, if there is a need to preserve it in accordance with the provisions of the relevant laws and regulations, the company retains the member information for a certain period of time as stipulated in the relevant laws as follows.

Grounds for preserving items and payment records

  • - Record retention period for contract or withdrawal of subscription: 3 years
  • - Records on contract or withdrawal of subscription: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
  • - Records on payment and supply of goods, etc .: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
  • - Records of handling consumer complaints or disputes: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
■ Destruction procedure and method of personal information
In principle, after the purpose of collecting and using personal information is achieved, the company destroys the information without delay. The destruction procedure and method are as follows.
  • - Destruction procedure
    The information entered by the member for membership registration is transferred to a separate DB after the purpose is achieved (in the case of paper, a separate document) and it is stored for a certain period of time according to the reasons for information protection, internal policies and other related laws (refer to the period of possession and use) and then destroyed.
    Personal information transferred to a separate DB will not be used for any purpose other than being retained unless required by law.
  • - Destruction Method
    Personal information stored in the form of electronic files is deleted using technical methods that cannot reproduce the records.
■ Provision of personal information
In principle, the company does not provide the user's personal information externally. However, the following cases are exceptions.
If users have agreed in advance, in accordance with the provisions of the law, or if there is a request from the investigative agency in accordance with the procedures and methods prescribed in the law for the purpose of investigation
■ Consignment of collected personal information
In order to fulfill the service, the company is entrusted to an external professional company as follows.
  • - Consignee : Three Ani I&C Co., Ltd.
  • - Consignment work : website and system management (hosting / maintenance)
■ Rights of users and legal representatives and how to exercise them
Users can view or modify their registered personal information at any time and may request to cancel their subscription.
In order to inquire or modify the personal information of users, do 'Change Personal Information' (or 'Modify Member Information', etc.). You can review, modify or withdraw (withdraw consent) after click "Withdrawal of Membership" and go through the identity verification process.
Or, if you contact the person in charge of personal information management by writing, telephone or email, we will take action without delay.
If you request to correct an error in personal information, the personal information will not be used or provided until the correction is completed.
In addition, if wrong personal information has already been provided to a third party, we will notify the third party without delay of the result of the correction process so that the correction can be made.
The company handles personal information that is canceled or deleted at the request of the user as specified in the "Retention and Use Period of Personal Information Collected by the Company" and processes it so that it cannot be viewed or used for other purposes.
For children under the age of 14, the legal representative has the right to view or modify the child's personal information, and to withdraw the collection and consent.
■ Matters concerning the installation, operation and rejection of automatic personal information collection devices
The company operates 'cookies' that store and find your information from time to time. Cookies are very small text files sent to your browser by the server used to run the website and stored on your computer's hard disk.

The company uses cookies for the following purposes.

  • - Purpose of using cookies
    Provide targeted marketing and personalized service through analyzing the frequency and visit time of members and non-members, grasping the user's preferences and interests, tracking, and grasping the number of participation in various events and the number of visits.You have the option of installing cookies.
    Therefore, you may allow all cookies by setting options in your web browser, check every time a cookie is saved, or refuse to save all cookies.
  • - How to refuse cookie settings
    As a method of refusing to set cookies, you can accept all cookies, check every time you save cookies, or refuse to save all cookies by selecting the option of your web browser.
  • - Setting method
    Example (for Internet Explorer) : Tools > Internet Options > Personal Information at the top of the web browser
    However, if you refuse to install cookies, there may be difficulties in providing the service.
■ Civil service related to personal information

In order to protect customer's personal information and handle complaints related to personal information, the company has designated the relevant departments and personal information managers as follows..

  • Customer Service Department

    Department : Quality Management Team
    Phone : +82-10-8691-9978
    Email :

  • Personal information manager

    Name : Sunhee Yang
    Phone : 031-312-9977
    Email :

You can report any complaints related to the protection of personal information arising from using the company's services to the person in charge of personal information management or the department in charge.
The company will promptly respond to users' reports.

If you need to report or consult about other personal information infringement, please contact the following organizations.

  • Personal Dispute Mediation Committee : 1833-6972 (
  • Personal Information Infringement Report Center : 118, (
  • Supreme Prosecutors' Office Cyber Crime Investigation Division: 1301, (
  • National Police Agency Cyber Safety Bureau: 182, (